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COVID-19 - support offer for families of children with SEND (Please click here to access the page)

On this page you will find all information we have regarding COVID-19.  Please refer to the downloads on the right hand side of the page too.

Emergency Food Parcel Update

Update & new application Link

In view of the recent government guidance regarding food parcels provision reducing and then ceasing after 31/7/2020.  We are writing to provide assurance that our emergency food parcel support will continue up 31/7//2020 to this point subject to us continuing to receive donations of food parcels and contents.


Emergency Food Parcel Provision 


This is a one off emergency food parcel for families where there is a child or an adult child with Special educational needs and or disability (diagnosed or suspected).  This service will be available up to 31 July 2020 where we will then communicate any further provision that we can offer.   This is open to both registered members and non members


How to apply


You can apply the following ways, either complete our 


Online form:  



07939487052 (Julieth/)  between 10am - 2pm or 6pm - 745pm Daily



Email to request a form to


Many Thanks


Parent and Carer Support Group - Walsall, wolverhampton and surrounding areas)

Returning to Primary School Video

Launch of Emergency Food Parcels Support & Referral

Dear Members


Launch of Emergency Food Parcel Service


We are pleased to announce we have launched our Emergency Food Parcel Applications and a phone Service for those needing emergency food, drink and hygienic parcels from Today


Key information


Guidance Notes


One off Emergency food parcels for families of children with additional needs who may be struggling to balance needs at home, you do not have to have been financially affected for emergency parcels but this may affect our ability to obtain regular food parcels. This is for Willenhall, walsall and wolverhampton


Heart of England Coronavirus Resilience Fund has been secured for adhoc emergency food shopping parcels, for families of children with additional needs while connecting those families to 3rd party providers of regular food parcels.


Neighbourly funding has been secured for topping up of emergency food parcels with drinks and hygiene products.


Please share you do not have to be a member already, but can benefit from our membership by signing up online.


We have limited funding available and all applications for support will be considered, but not guaranteed if funding is not available we will close the service. We will aim to respond to all requests within 24-48 hours


How to apply


You can apply the following ways, either complete our 


Online form:



07939487052 (Julieth/)  between 10am - 2pm or 6pm - 745pm Daily



Complete the attached form to


If you have any questions, please do not hesitate to contact us.


Many Thanks


Alison Fisher

Parent and Carer Support Group  (Walsall, Wolverhampton and Surrounding areas)

Update for education settings on the coronavirus (COVID-19) recovery strategy

The UK Government’s COVID-19 recovery strategy

The government has published its roadmap for how and when the UK will adjust its response to the coronavirus outbreak. This document describes the progress the UK has made to date in tackling the coronavirus outbreak and sets out the plans for moving to the next phase of its response to the virus.

The roadmap can be found here:

Frequently asked questions on what you can and can’t do during the coronavirus outbreak have also been published. Those relating to schools and childcare can be found at section 6:

Actions for education and childcare settings to prepare for wider opening from 1 June

From 1 June we expect to be able to ask primary schools to welcome back children in nursery, Reception, year 1 and year 6. We will also ask secondary schools, sixth form and further education colleges to offer some face-to-face support before the summer holidays to supplement the remote education of year 10 and year 12 students who are due to take key exams next year. Nurseries and other early years providers, including childminders, will also be asked to begin welcoming back children from 1 June. Existing arrangements for vulnerable children and the children of critical workers in all settings will continue, and we encourage all eligible children in these priority groups to attend.

We have published guidance for education and childcare settings on the actions required to prepare for wider opening from 1 June. In this document we set out the overarching aims and principles of this next phase. We will work with the sector to produce further guidance ahead of 1 June.

The guidance can be found here:

Implementing protective measures in education and childcare settings

We have published guidance on the implementation of protective measures in education and childcare settings. There are important actions that can be taken to open settings to more children in the safest way possible, focusing on protective measures that can be put in place to limit the risk of the virus spreading.

The guidance can be found here:

Guidance for parents and carers as schools and other education settings in England open to more children and young people

We have published guidance for parents and carers on the opening of schools and other education settings to more children. This guidance provides information on when and how we will open education settings to more children.

The guidance can be found here:

The information below has not changed.

Department for Education coronavirus helpline

The Department for Education coronavirus helpline is available to answer questions about COVID-19 relating to education and children’s social care. Staff, parents and young people can contact this helpline as follows:

Phone: 0800 046 8687

Opening hours:

8am to 6pm – Monday to Friday
10am to 4pm – Saturday and Sunday

If you work in a school, please have your unique reference number (URN or UK PRN) available when calling the helpline.

Handwashing advice

It is essential that everyone washes their hands more often, using soap and water for at least 20 seconds. Hand washing with soap employs mechanical action that loosens bacteria and viruses from the skin, rinsing them into the drain. Drying hands afterwards makes the skin less hospitable to the virus. Hand sanitiser can be effective if soap is not available or the situation makes using soap less feasible (i.e. when outside) but using hand sanitiser provides none of the virus-destroying friction that rubbing your hands together and rinsing with water provides.

The latest guidance and video on hand washing can be found at:

The e-Bug project is led by Public Health England and has a dedicated webpage for learning resources on hand washing and respiratory hygiene.

Resources are currently available for KS1, KS2 and KS3 and can be used in various settings including schools and at home:

Collection of guidance for educational settings on GOV.​UK

All of the Department for Education’s coronavirus guidance for educational settings can now be found in one place on GOV.​UK at:

Our main schools guidance, the ‘actions for schools during the coronavirus outbreak’ will be regularly kept up to date. Any new advice for schools on specific issues, such as food, exams or safeguarding, will be linked from:

Message from the Short Breaks Team

Dear Parents and Carers

Following Government advise and to reduce any risk to vulnerable children, the Council has made the decision to cancel all term-time groups and our school holiday clubs from 20/03/2020. The safety of our children and the reduction of virus transmission is paramount.

Regular uses of clubs will be informed as soon as we can best assess the situation.

The Government have strongly advised against social mixing, particularly those who have underlying health conditions. We are also concerned about the reduced number of staff who work at short break venues due to isolation now and in the coming days.

If you have any urgent needs please call the Early Help Team on 0300 555 2866.

If you have an allocated Social Worker with the Children with Disabilities Team please contact them on 01922 654634.

Please be aware that our staff are also under pressure from the current virus situation and we, too, may be experiencing reduced staffing.

As soon as we can operate clubs safely we will advertise this. We always welcome ideas and feedback from families. Please send to  07780 004577.

Thank you for your understanding on this matter.

Kind regards

The Short Breaks Team

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