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Integrated Community Equipment Service - ICES

What we do:
Walsall Wheelchair Service

Provision of long term wheelchairs for adults and children, following referral by GP or health professional and subsequent assessment by the Wheelchair Service Team.

General Stores - Delivery and collection of equipment to aid independent living, prevent admission to bed based services and facilitate discharge from bed based services.  Equipment provided includes daily living aids, toileting, bathing, walking and manual handling, following assessment and receipt of a request from health or social care prescribers. 

Medical Loans – delivery and collection of profiling beds, profile bed accessories and pressure relief equipment following assessment by nursing staff and receipt of a completed equipment request form.

All equipment is provided on a free loan basis and will be collected when no longer required.

Equipment collected is decontaminated, recycled and put back into stock if suitable.

Minor Adaptations

Delivery and fitting of minor aids at patients home addresses, ie grab rails, second stair rails, ramps, half steps following assessment and referral from health or social care prescribers.


Who to contact

Contact Name
Lorraine Scriven
Contact Position
ICES – Service Manager
01922 604950

Wheelchair Services Clinical Team Lead: Phil Whitehouse       
Tel: 01922 604950

Where to go

Unit 5, Ashmore Lake Way
West Midlands
WV12 4LF

Time / Date Details

When is it on
Monday to Firday
Session Information
Wheelchair Service: 8am until 4pm
Equipment Stores: 8.30am until 4.30pm

Other Details


Referral required
Referral Details

How to access the service/Referral contact information:

- Wheelchair Services – GP / OT/ Physio/ School Nurse referral
- Equipment Stores / Minor Adaptations  – Health / Social Care OT/Physio/ Trusted Assessor
- Medical Loans – Community Nursing / Hospital Discharge Team

General Enquiries, arrange deliveries or collections please contact  – 01922 604950

Self referral are not accepted
NB: the only item available without referral is a standard commode.

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