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West Midlands Fire Service Safe and Well Checks

Our free ‘Safe and Well’ visits are carried out by our firefighters and have helped to protect thousands of people in the West Midlands from the risk of fire in their home.

The visits have built on what we used to call Home Safety Checks, and include advice to help people improve their health and wellbeing – with the ultimate goal of reducing their risk from fire.

We still assess the physical risks of fire in a home, but now also look at health, social and lifestyle factors. There can be clear links between these and a person’s vulnerability to fire.

A handbook complements the visits, providing information on safety, health and wellbeing. A copy will be left with the household, along with details of any actions or referrals made by the visiting fire crew.

Our staff will usually be wearing uniforms and will be carrying photo ID cards. Always ask to see their identification before you let them in. If in doubt, call us on 0800 389 5525.

Who to contact

Contact Name
West Midlands Fire Service Safe and Well Checks
0800 389 5525
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