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Universal Credit - Help to Claim Team

Our Citizens Advice Sandwell & Walsall Help to Claim Team can help you with your application for Universal Credit. They will check your eligibility and entitlement, giving you a approximate amount you could receive each month.

We can:

  • Find what you need
  • Help you start, manage and submit a claim
  • Point you in the right direction if you need any further help

You can contact the National helpline on 0800 144 8444 or you can use the Help to Claim web chat by clicking on this link and using the Talk to an Adviser box at the bottom of the screen.

Who to contact

Contact Name
Rachael Walker
Contact Position
Help to Claim Manager
Telephone
07540731660
E-mail
rachael.w@citizensadvicesandwell-walsall.org

Where to go

Name
Citizens Advice Sandwell
Address
22
Lombard Street
West Bromwich
West Midlands
Postcode
B70 8RT
Notes

Our office is currently closed due to the pandemic. We are offering advice via phone and webchat. We are able to arranged a face to face appointment to our most vulnerable clients however these are extremely limited and social distancing must be adhered to at all times. Please contact on the email address provided for further information about appointments.

Time / Date Details

When is it on
Monday to Friday 8am - 6pm
Time of day
Morning
Afternoon
Evening

Other Details

Costs
Free

Availability

Referral required
No
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