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1 UKCIL - The UK's Largest Personal Care Assistant database

Find, meet and hire local, readily available personal care assistants to meet your independent living requirements.

Anyone on a direct payment or personal health budget can use UKCIL to directly and independently find, meet and hire personal care assistants. We believe YOU should be in charge of deciding which care assistant is perfect for your needs, but we support you throughout the process. Our service costs only £96 for the whole year, for unlimited recruitment (including replacements, temp cover, holiday staff, additional PA roles etc).

Our customers are all delighted with the time and cost saved by using UKCIL to hire their PAs. Please see to register today, read our story and see what customers really think about our self-support PA-recruitment tool. 

Who to contact

Contact Name
Jaspreet Kaur
Contact Position
0333 050 8010

Where to go

Ingleby House
Cannon Street
West Midlands
B2 5EN

Our offices are located in the centre of Birmingham, close to the back entrance of House of Fraser, off Corporation Street.

Although you probably won't need to visit us, our friendly team is at the office from 10am-4pm, Monday-Friday, so please stop by and say hello if you are in the area. We are at the top of the stairs on the first floor and our offices can be accessed via a lift.

Time / Date Details

When is it on
10am-4pm, Monday-Friday

Other Details

£96 /year - including unlimited recruitment for the year
This cost is probably covered by you personal health budget / direct payment. Please check with your Walsall Council if you wish.


Other notes


Our business began life in Leeds because of a personal experience. A close family member who is disabled, works part-time, loves to travel and is an active member of her local community, faced difficulties coping alone after she fell ill last year. Not living close by, my husband and I were unable to provide the day-to-day support we desperately wanted to. Instead, we tried to help her find suitable care staff who could come to support her everyday lifestyle, including taking a shower in the morning, helping with meal times, sometimes staying overnight (awake) and driving her to her community clubs and meetings.

We had such great difficulty in finding the right person:

  1. If the skills matched what we were looking for, the personality didn't. For example, some care assistants seemed too over-familiar and our aunt wanted someone who would let her feel independent and be less of a 'carer', more of a physical support.
  2. Other times, the price-per-hour we were paying seemed high and if the care assistant was good, we wanted more money to go towards the staff member, rather than, let’s say, to an agent.
  3. Finally, it was always taking so long to find and meet new care staff, sometimes we were waiting over a week but we needed someone in more quickly than that.

This is how the idea of 1 UKCIL was born. My husband, who is an IT engineer developed 1 UKCIL - a simple, online, software service that connects you, the employer, to care assistants quickly, easily and affordably.

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